Support

Email [email protected] and a person answers, usually within two business days. Including your device, OS version, and the app version from Settings makes the first reply useful instead of a request for more information.

Common questions

The feed stops advancing

Autoscroll pauses when the app thinks you are listening deliberately — after you tap a clip, scrub the timeline, or open the episode. Swipe up, or turn autoscroll back on from the player's overflow menu.

A clip plays but the episode will not

That usually means the publisher's media host is refusing the range request the player uses to seek. Try the episode from the show page; if it still fails, send the show name and we will look at the feed.

Downloads are not starting

Downloads wait for Wi-Fi unless you allow cellular in Settings → Downloads. iOS and Android both suspend background transfers when battery saver is on.

I want my listening history deleted

Ask, and it is deleted — including anything synced to an account. See the privacy policy for what is stored and for how long.

Reporting a clip

Every clip has a report action in its overflow menu. Reports about rights or accuracy go to a human, not a queue.

Accessibility

Podcoast supports system text sizing, screen readers, and reduced motion, which turns the scroll animation into a cut. If something is unusable with the settings you rely on, that is a bug worth writing to us about.